This Privacy Policy outlines how ElectricalInspections.ie (“we”, “our” or “us”) collects, uses, processes and safeguards your personal data when you interact with our website, request a quote or book an electrical compliance service.

We operate in strict accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988 to 2018.

1. Data Controller

The data controller responsible for your personal information is ElectricalInspections.ie, operating from our central hub in Dunboyne, County Meath, Ireland. If you have any inquiries regarding how we manage your personal data, you can contact our privacy administration desk directly via the contact channels provided on our website.

2. Information We Collect

We collect personal information that you explicitly provide to us when using our website forms, booking an inspection or communicating with our office. This data includes:

• Identity & Contact Data: Your full name, telephone number, billing address, site address and email address.

• Property Profiles: Information regarding whether your property is domestic or commercial, alongside specific details about your fixed wiring, appliances or emergency lighting assets.

• Financial Transaction Data: When you finalize a booking slot, we process deposit payments over the phone. Please note that card details are securely routed in real time through our encrypted, PCI-compliant Stripe payment gateway and are never stored or logged on our internal local systems.

3. How We Use Your Data

We utilize your personal information strictly to fulfill your requests, execute compliance testing and maintain seamless business operations, including:

• Job Scheduling via Tradify: Your contact info, property type and required services are directly synced with our Tradify job management software to log your customer profile, allocate regional engineers and issue your statutory safety certificates or invoices.

• Service Communication: Contacting you over the phone or via email to confirm your appointment slots, handle booking deposits or deliver emergency remedial repair updates.

• Legal & Regulatory Obligations: Maintaining accurate electrical testing registers and safety reporting logs for the mandatory ten-year retention period dictated by national safety guidelines.

4. Legal Basis for Processing

Under GDPR, we process your personal data under the following legal frameworks:

• Performance of a Contract: Processing is strictly necessary to fulfill your requested inspection, upgrade or preventative maintenance service.

• Legal Compliance: To issue legally recognized certificates that satisfy HSA workplace regulations, landlord statutory criteria and fire officer audits.

• Legitimate Interests: To efficiently route our engineering teams within our high-density footprints across Meath, Dublin, Kildare and Louth.

5. Data Sharing and Third-Party Processors

We do not sell, rent or trade your personal data to third-party marketing companies. To deliver our services, we share your data only with trusted, secure cloud software partners who act as data processors under strict confidentiality terms:

• Tradify: Our primary job management system used to track your project lifecycle from initial intake to final sign-off.

• Stripe: Our encrypted, verified payment gateway utilized exclusively to handle secure over-the-phone booking deposits.

6. Data Retention

We retain your personal data and official numbered condition reports for at least ten years. This matches the statutory retention periods required to ensure your documentation remains readily available for future safety audits, landlord tenancy transitions or insurance underwriter verification checks.

7. Your Data Protection Rights

Under European data protection laws, you hold specific statutory rights regarding your personal information, including:

• The Right of Access: You can request a digital copy of all personal information we hold about you at any time.

• The Right to Rectification: You can request that we immediately update or correct any inaccurate or incomplete details in your file.

• The Right to Erasure: You can request the deletion of your personal data, provided it does not conflict with our legal obligations to retain historical safety certificates.

• The Right to Restrict Processing: You have the right to object to or limit the processing of your data under specific conditions.

8. Cookies and Analytics

Our website uses basic functional cookies to optimize your browsing experience and analyze anonymous site traffic. You can choose to configure your web browser settings to reject cookies, though doing so may limit your ability to smoothly interact with certain secure web forms.

9. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time to reflect operational changes, technical updates or adjustments to Irish data protection laws. Any changes will be instantly posted to this page with an updated revision date.